What you'll accomplish
By the end of this guide, you'll have a Custom GPT — a personalized AI assistant — configured specifically for writing bookkeeping emails and client communications. It will know your firm's name, tone, and common situations, so you can get ready-to-send emails in seconds instead of minutes. Think of it as a new teammate who already knows your clients and how you like to communicate.
What you'll need
How-To Guide: Build a Custom GPT as Your Bookkeeping Email Writer
What you should see: A split screen — the left side is a chat interface where you configure the GPT, and the right side shows a live preview of what your GPT will look like.
Troubleshooting: If you don't see "My GPTs" in the menu, confirm you're on ChatGPT Plus (not the free plan). The Custom GPT builder requires Plus.